Shipping Policy

Business Information

Company Name: Pixel Planet Arcade
Address: 29889 Mayflower Dr, Canyon Lake, CA 92587, United States
Email: contact@comic.zagreimail.shop
Website: https://comic.zagreimail.shop

Delivery Times

• Orders ship within 1–2 business days via USPS or FedEx.
• Standard U.S. delivery typically takes 3–5 business days.

Order Processing

Order Cut-off Time: 6:00 PM PT (Pacific Time)

• Orders placed before the cut-off begin processing the same day.
• Orders placed after the cut-off begin processing the next business day.

Handling Time:

• Once your order is confirmed, we prepare your tools for shipment (usually 1–2 business days).
• Orders are fulfilled Monday through Saturday.

Transit Time

• After packaging and carrier handoff, standard shipping usually takes 2–3 business days.
• Shipments leave our facility Monday through Saturday.

Delays

Weather, carrier issues, or seasonal volume may affect delivery times.

Lost or Damaged Items

• Report within 48 hours of the delivery scan.
• Please provide photos of any damage (including packaging).

Shipping Areas

• United States — all 50 states and Washington, D.C.
• United Kingdom
• Note: We do not ship to U.S. territories or P.O. boxes.

Shipping Costs

Free standard shipping on all orders to U.S. addresses (unless otherwise noted at checkout).

Tracking Your Order

• A confirmation email with tracking information is sent once your order ships.
• Track your order via our Order Status page or directly through the carrier’s tracking system.