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Free Shipping
Enjoy free worldwide shipping and returns, with customs
and duties taxes included.
Free Returns
Free returns within 30 days, please make sure the items
are in undamaged condition.
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We support customers 24/7, send questions we will
solve for you immediately.

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FAQ

Find answers to the most common questions about Pixel Planet Arcade, our products, services, and policies.

How do I place an order?
Do I need an account to make a purchase?

You can checkout as a guest, but creating an account lets you:

  • Track orders and view your purchase history

  • Save shipping addresses and payment methods

  • Receive exclusive offers and promotions

  • Enjoy faster checkout on future purchases

Can I modify or cancel my order after placing it?

Before processing: Contact us immediately at  contact@comic.zagreimail.shop.

After processing: Orders can’t be modified, but our return policy allows exchanges within 30 days.

What if an item is out of stock?

  • We’ll notify you right away if an ordered item is unavailable.

  • You can wait for restock (we’ll provide estimated dates), choose a comparable alternative, or request a full refund if no suitable alternatives exist.

How much does shipping cost?

  • Free shipping available on all products sitewide.

How long will my order take to arrive?

  • Orders ship within 1–2 business days via USPS or FedEx.

  • U.S. delivery typically takes 5–9 business days.

  • We fulfill orders Monday through Friday.

  • After handoff to the carrier, standard transit is usually 2–3 business days.

Do you ship to my location?

  • We ship to all 50 U.S. states.

  • United Kingdom

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